The following are definitions of some key words used to describe mental health activities and descriptions of several important mental health agencies.
Anne Arundel County Mental Health Agency (AACMHA): AACMHA is responsible for coordinating mental health services for country residents who are on Medicaid, have a low income or are uninsured and meet certain criteria.
Behavioral Health Administration: State agency that oversees mental health services for people on Medicaid and those that are uninsured and/or meet certain low-income criteria.
Case Manager: A mental health professional who will work with you to decide what kind of help you need and to make sure you get it.
Day Programs: Centers that provide rehabilitation treatment services for people with mental health problems.
Grievance: A grievance is a complaint related to your care. For example, if you disagree with your provider about the type of care you are receiving or if you have a disagreement with Maryland Health Partners related to payment for services. If you have such a grievance you can request AACMHA to help resolve the problem. Click on the following underlined word to find out more about filing a grievance.
Medicaid: State-funded health insurance for low-income people who meet specific criteria.
Optum Maryland: A company hired by the state to manage payment of claims for certain public mental health services.
Outpatient Therapy: Mental health services that are provided outside of a hospital or residential treatment center. These services are usually provided in your home, at a provider's office or through a day program.
Provider: A doctor, psychiatrist, psychologist, social worker, nurse, therapist other licensed health professional or agency that provides mental health care.
Residential Rehabilitation Programs: Programs that provide housing and intensive treatment for people with serious mental health concerns.
Respite Services: Short-term services designed to provide relief for caregivers.
Supported Housing: Housing programs designed to help individuals transition from residential care to fully independent living.
Vocational Services: Programs designed to help people with mental health problems obtain and keep jobs.
Call 911 for immediate assistance in any emergency
CRISIS WARMLINE
410-768-5522
24 hours a day, 7 days a week
Maryland's Crisis Line
Dial 2-1-1, Press 1
24 hours a day, 7 days a week
Anne Arundel County Public Schools Student Safety Hotline
1-877-676-9854
24 hours a day, 7 days a week
Anne Arundel County Veteran's Service
Phone Line
410-222-3500
8:00 AM - 4:30 PM, Monday-Friday
National Suicide and Crisis Lifeline
Dial or Text 988 or Chat
24 hours a day, 7 days a week
SAMHSA Disaster Distress Helpline
1-800-985-5990
Text: "TalkWithUs" to 66746
Physician Support Line
1-888-409-0141
Monday – Friday: 8AM - 3AM ET
Saturday – Sunday: 8AM - 3AM ET
Veteran's Crisis Line
1-800-273-8255, Press 1, or text to 838255
24 hours a day, 7 days a week