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The following are definitions of some key words used to describe mental health activities and descriptions of several important mental health agencies.

Anne Arundel County Mental Health Agency (AACMHA): AACMHA is responsible for coordinating mental health services for country residents who are on Medicaid, have a low income or are uninsured and meet certain criteria.

Behavioral Health Administration: State agency that oversees mental health services for people on Medicaid and those that are uninsured and/or meet certain low-income criteria.

Case Manager: A mental health professional who will work with you to decide what kind of help you need and to make sure you get it.

Day Programs: Centers that provide rehabilitation treatment services for people with mental health problems.

Grievance: A grievance is a complaint related to your care. For example, if you disagree with your provider about the type of care you are receiving or if you have a disagreement with Maryland Health Partners related to payment for services. If you have such a grievance you can request AACMHA to help resolve the problem. Click on the following underlined word to find out more about filing a grievance.

Medicaid: State-funded health insurance for low-income people who meet specific criteria.

Optum Maryland: A company hired by the state to manage payment of claims for certain public mental health services.

Outpatient Therapy: Mental health services that are provided outside of a hospital or residential treatment center. These services are usually provided in your home, at a provider's office or through a day program.

Provider: A doctor, psychiatrist, psychologist, social worker, nurse, therapist other licensed health professional or agency that provides mental health care.

Residential Rehabilitation Programs: Programs that provide housing and intensive treatment for people with serious mental health concerns.

Respite Services: Short-term services designed to provide relief for caregivers.

Supported Housing: Housing programs designed to help individuals transition from residential care to fully independent living.

Vocational Services: Programs designed to help people with mental health problems obtain and keep jobs.


Suicide Prevention Resources 

Hotlines for families and youth

Call 911 for immediate assistance in any emergency

24 hours a day, 7 days a week

Maryland's Crisis Line
Dial 2-1-1, Press 1
24 hours a day, 7 days a week

Anne Arundel County Public Schools Student Safety Hotline
24 hours a day, 7 days a week

Anne Arundel County Veteran's Service Phone Line
8:00 AM - 4:30 PM, Monday-Friday

National Suicide Prevention Hotlines

National Suicide and Crisis Lifeline
Dial or Text 988 or Chat
24 hours a day, 7 days a week

SAMHSA Disaster Distress Helpline
Text: "TalkWithUs" to 66746

Physician Support Line
Monday – Friday: 8AM - 3AM ET
Saturday – Sunday: 8AM - 3AM ET

Veteran's Crisis Line
1-800-273-8255, Press 1, or text to 838255
24 hours a day, 7 days a week

Anne Arundel County Department of Health's Gun Violence Intervention Team  (GVIT) Suicide Prevention Toolkit

Anne Arundel County Department of Health's Gun Violence Intervention Team (GVIT) Domestic Violence Toolkit

Anne Arundel County Department of Health's Gun Violence Intervention Team (GVIT) Responsible Gun Ownership Toolkit

Anne Arundel County Department of Health’s Gun Violence Intervention Team (GVIT) Youth Gun Safety Toolkit

More Information 




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©Anne Arundel County Mental Health Agency Inc - 1 Truman Parkway, Suite 101, Annapolis MD 21401 - P 410.222.7858 F 410.222.7881 Email aac-lbha-connect@aacounty.org