Date/Time
See Learn More and Register Link Below for CE information
Learn practical de-escalation techniques to help manage moments of crisis, intense emotional reactions, and hostile behaviors in way that promote positive outcomes for the people you serve.
This training will cover trauma informed strategies that reduce the likelihood of a potential crises occurring, and situational awareness safety tips to follow when working with someone who has the potential to behave in a hostile manner.
Learning Objectives:
Common causes and triggers of aggressive behavior.
Skills for active listening and empathy.
The role of nonverbal communication in de-escalation.
How to identify signs of crisis situations and learn strategies for managing them effectively.
Best practices for preventing future crises.
Situational awareness safety tips to keep you safe.
This training is designed for professionals that work in high stress environments, like health and human services, behavioral health, contracted case management, homelessness, reentry, refugee services, CASAs, nonprofits, government, and more.
Sponsored By: Convene Training + Resilience Community
Cost:
Free for Convene Training Subscribers.
Non-Subscribers: $10/person or $500 for entire agency (every registrant above the 50th is free).
For questions, email Josh@ConveneLLC.org